hotline
UK: ˈhɒtlaɪn | US: ˈhɑːtlaɪn
n. a direct telephone line for immediate communication, often used for emergencies or important discussions.
n. a dedicated channel for rapid contact between leaders or organizations.
The word "hotline" emerged in the mid-20th century, combining "hot" (suggesting urgency or intensity, as in "hot topic") with "line" (referring to a telephone connection). It originally described the direct communication link established during the Cold War between the U.S. and Soviet Union to prevent accidental nuclear escalation. Over time, it broadened to include any immediate-contact service, reflecting its roots in speed and criticality.
The president used the hotline to discuss the crisis with the foreign leader.
Many companies offer a customer service hotline for urgent inquiries.
During the blackout, the emergency hotline was overwhelmed with calls.
The mental health hotline provides 24/7 support to those in need.
Journalists were instructed to contact the press office via the dedicated hotline.